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Chairman Pai explains a recent action taken by the FCC to protect consumers. The FCC proposed a $37.5 million fine against Affordable Enterprises of Arizona, a Tucson-based company which apparently made more than 2.3 million maliciously-spoofed telemarketing calls to Arizonans during a 14-month span starting in 2016 to sell home improvement and remodeling services. The company apparently manipulated the caller ID information so that many calls appeared to come from consumers who were unconnected to the operation. Calls also appeared to come from unassigned phone numbers and numbers assigned to pre-paid “burner” phones. In each case, it appears that the caller ID was spoofed and consumers were unable to identify from the caller ID that the call was from Affordable Enterprises.

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